Why Technical Advisory Services?

Whether you need performance tuning, architecture advice, technical mentorship, or general guidance, SUSE SOFTWARE’s technical experts are here to support you. By working with your dedicated coordinator, you can connect with the right expert for your specific needs and secure their assistance for a set period. Consider it a trusted helping hand, providing you with the expertise and support required to overcome challenges and drive success.

Premium Technical Advisory Services is a comprehensive 12-month service offering available at a fixed cost, providing expert technical mentorship tailored to your open-source solution needs. With this service, your dedicated coordinator will become intimately familiar with your infrastructure, team, and specific requirements. They will ensure that the right technical personnel are assigned to offer timely, relevant advice and guidance, helping you navigate challenges and optimize your solutions effectively.

A Single Coordinator

Your dedicated coordinator will gain an in-depth understanding of your team and infrastructure, ensuring you are always paired with the right expert to meet your exact needs, exactly when you need them.

On-Site Days

Whether on-site or remote, these exclusive one-on-one sessions offer valuable collaboration time, allowing you to dive deep into solution knowledge, industry best practices, and the latest technology trends to keep your operations at the forefront of innovation.

Direct Access to Your Advisor

We understand that infrastructure can be complex, and sometimes you need tailored advice and support. With direct access to SUSE experts, you can address your unique challenges and receive the guidance you need on your schedule.

Defined Schedules

Work hand-in-hand with your coordinator to carefully schedule time with your advisor, ensuring the availability of both you and your team. This flexibility allows you to focus on the right priorities with the right expertise when it matters most.

Dedicated Time

You can book your dedicated consulting time in 4-hour blocks. These blocks can be used all at once or spread throughout the year—giving you the flexibility to choose how best to allocate this valuable resource with Premium Technical Advisory Services.